​Cancellation and Booking Policy​

At Pack The Bag Tours, we aim to provide clarity and transparency regarding cancellations and bookings. Please review the details below carefully to understand our policies.

Cancellation Policy

Cancellation Charges:

• 20 days or more before departure: 30% of the total package cost.
• Between 19 to 10 days before departure: 50% of the total package cost.
• 9 days or less before departure: 80% of the total ​package cost.

Booking Policy

Payment Schedule:

• Initial Amount: ₹7,500 per person at the time of booking.
• Bookings made 21 days or more before departure: 40% of the total package cost.
• Bookings made between 20 to 11 days before departure: 60% of the total package cost.
• Bookings made within 10 or fewer days before departure: 80% of the total package cost.
• On the day of tour commencement: 100% of the remaining package cost.

Rescheduling Charges

• Fee: ₹5,000 per person. 
• Note: Rescheduling is not allowed within 9 days of the travel date.

Important Notes

• The above policies do not apply to non-refundable or 5-star hotels.
• These policies apply only to the land component of the package.

Terms & Conditions for Pack The Bag Tours

• Unused Services: No refund will be issued for unused accommodations, missed meals, transportation, sightseeing tours, or any other service. These components are neither refundable nor exchangeable.
• Hotel Room Allocation: Room allocation is subject to availability at the time of check-in and is based on the category confirmed on your voucher.
• Service Expectations: Refunds for dissatisfaction with hotel services and amenities will be evaluated on a case-to-case basis.
• Rescheduling and Cancellations: Once rescheduled, cancellations are not permitted.
• Refund Timeline: If the refund is approved, it will be credited to your account within 5-21 business days.

By booking with Pack The Bag Tours, you acknowledge and agree to these terms and conditions. For any queries, please contact us at info​@packthebagtours.com or call us at +91-7351707071.

This document serves as an electronic record under the Information Technology Act, 2000, and is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. It outlines the terms of use governing access to and use of the domain [www.honeymoonpackagesmanali.org], including its mobile site and application. By using the Platform, you agree to these terms.

Platform Ownership

The Platform is operated by Pack The Bag Tours, authorized by the Uttarakhand Tourism Development Board (Certificate No: UTTR/DEHRADUN/08-2019/003412).
Corporate Office:
Pack The Bag Tours
Shop No. 2,3, Near Swastik Plaza, Banjarawala,
Dehradun, Uttarakhand, India – 248001

​Contact Information:

• Phone: 07351707071
• Email: [email protected], [email protected]
• Website: www.packthebagtours.com

Terms of Use

• Agreement
  By accessing, browsing, or using the Platform and services, you agree to be bound by these terms, including policies referenced herein.
  
• User Responsibility
  
  • Provide accurate and complete information during registration and while using services.
  • You are responsible for all activities performed under your registered account.
• Service Disclaimer
  
  • Information and materials on the Platform may contain inaccuracies or errors. We disclaim liability for such inaccuracies to the fullest extent permitted by law.
  • The use of the Platform and Services is at your own risk.
• Proprietary Rights
  
  • All content on the Platform is proprietary and licensed to the Platform Owner. Users may not claim intellectual property rights or misuse the content.
• Prohibited Activities
  Users may not engage in unlawful or unauthorized use of the Platform and Services.
  
• Third-party Links
  The Platform may contain links to third-party websites. Upon accessing these, users are subject to the terms and policies of those websites.
  
• Payment Terms
  
  • Users agree to pay applicable charges for the services availed.
  • Payments are non-refundable unless otherwise stated.
• Indemnity
  You agree to indemnify and hold harmless Pack The Bag Tours and its affiliates from any claims, damages, or losses arising from your use of the Platform.
  
• Limitation of Liability
  In no event shall Pack The Bag Tours be liable for indirect, consequential, or incidental damages, including loss of profits, data, or opportunities.
  
• Force Majeure
  Pack The Bag Tours shall not be held liable for delays or failures due to circumstances beyond its control, such as natural disasters or governmental actions.
  
• Jurisdiction
  All disputes shall be subject to the exclusive jurisdiction of the courts in Uttarakhand, India.
  
• Modifications
  These terms may be updated at any time. Users are encouraged to review them periodically.
  

Privacy Policy for Pack The Bag Tours

1. Introduction

​At Pack The Bag Tours, we are committed to safeguarding your personal information and ensuring transparency about how we use it. This Privacy Policy outlines the types of information we collect, how we handle it, and the measures we take to protect your data when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy. If you do not agree, please discontinue using our site and services.

2. Information We Collect

A. Personal Information
When you interact with our website or services, we may collect personal details necessary for communication, service delivery, and transactions, including:

• Your full name
• Email address
• Contact number
• Date of birth
• Payment details for bookings and purchases

B. Non-Personal Information​
We may also gather non-identifiable information to understand website usage patterns and improve user experience. This can include:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited, time spent on the site, and clickstream data

3. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and manage our website and services effectively.
• To enhance and personalize user experiences.
• To analyze website usage and improve functionality.
• To process transactions and confirm bookings.
• To communicate updates, promotional offers, or important service-related notifications.
• To ensure the security of your interactions and protect against unauthorized activity.
• To comply with legal and regulatory obligations.

4. Information Sharing

Your privacy is important to us, and we do not sell or trade your personal information to third parties. However, your data may be shared in the following scenarios:

• With trusted partners or vendors who assist in website operations, payment processing, or customer support. These parties are obligated to protect your data and use it solely for the intended purposes.
• When required to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users and organization.
• Non-personal, aggregated data may be shared for research, marketing, or analytics purposes.

5. Data Security

We employ industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. Despite our efforts, no online platform can guarantee 100% security. We encourage you to take precautions when sharing sensitive information online.

6. Cookies and Tracking Technologies

To improve functionality and user experience, our website uses cookies and similar technologies to collect information about your preferences and browsing behavior. These small files are stored on your device and allow us to:

• Customize your experience based on previous visits.
• Track site performance and usage patterns.

You can manage cookie settings through your browser. Please note, disabling cookies may limit certain features of the website.

7. Third-Party Services and Links

Our website may include links to third-party platforms or services. We do not control or take responsibility for the privacy practices of these external websites. We encourage users to review the privacy policies of these third-party services before engaging with them.

8. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who suspect their child’s data has been shared should contact us immediately.

9. Policy Updates

​This Privacy Policy may be revised periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the date of the last revision will be noted. We encourage you to review this policy regularly to stay informed about how we protect your data.

10. Contact Us

​If you have questions or concerns regarding this Privacy Policy or how your information is handled, please reach out to us at:

• Email: [email protected], [email protected]
• Phone: +91-7351707071
• Address:
  Shop No. 2,3, Near Swastik Plaza Banjarawala,
  Dehradun, Uttarakhand, India - 248001

This Privacy Policy was last updated on 28-11-2024. By continuing to use our services, you agree to the terms outlined above.